Functieoverzicht
Belangrijkste PBX Functies |
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| Extensies | ≤ 10 | ≤ 20 | Onbeperkt | Onbeperkt |
| Apps: Windows en Web Client, iOS, Android |  |
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| Telefoonboek | |
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| Headsetintegratie | |
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| Call Parking / Pickup | |
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| Gespreksregistratie | |
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| Ringgroepen | 1 | |
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| Kies uw SIP Trunk | ≤ 6 | ≤ 6 | |
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| Auto Attendant | |
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| Ingebouwde SBC voor externe telefoons | |
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| BLF Busy Lamp Field | |
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| Multi-level IVR | |
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| Voicemail Transcriptie | |
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| Intercom / Paging / PA Announcements | |
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| Geïntegreerde Fax Server | |
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| VMware / Hyper-V / KVM | |
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| Custom FQDN | |
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| Custom SMTP Server | |
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| MS 365 Integratie | |
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| Hotel PBX (Alleen bij eigen beheer) |
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Videoconferenties |
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| 3CX Link | |
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| Peilingen | |
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| PDF Delen | |
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| Scherm Delen | |
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| Hulp op Afstand | |
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| Whiteboard | |
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| YouTube Integratie | |
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| Maximum aantal deelnemers | 25 | 25 | 100 | 250 |
Live Chat & Messaging |
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| Live Chat | 1 | ≤ 20 | |
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| ‘3CX Talk’ Link | |
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| WhatsApp Integratie | |
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| Facebook Integratie | |
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| SMS & MMS | |
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| Chat Rapportages | |
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Call Center Functies |
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| Wachtrijen | |
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| Gespreksopname | |
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| SLA waarschuwingen | |
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| Switchboard | |
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| Wallboard | |
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| Callback | |
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| Inbreken / Meeluisteren / Fluisteren | |
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| Call Reports | (exclusief wachtrijen) |
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| CRM Integratie | |
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Enterprise Functies |
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| Call Flow Designer (Alleen bij eigen beheer) |
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| Hot Desking | |
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| Gepland Herstel | |
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| Kantoren Verbinden (Bridgen) | |
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| Skill-based Routing | |
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| Ingebouwde Failover |
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| Start / Stop Rechten Gespreksopname | |
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| Custom Logo IP Telefoon | |
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| Standby Licentie |
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| Microsoft Teams Integratie |
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Support |
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| Support Ticket | €75 | €75 | €75 | |
| 3CX Partner | Zoek Partner | Zoek Partner | Zoek Partner | |
| Gratis | Kopen via Partner | Kopen via Partner | Kopen via Partner |
